Agoda offers the following "Best Price Guarantee". If you have reserved a hotel room through Agoda and then show us that you could book the same room for the same dates at a lower rate that is viewable and bookable on another website, we will either match that rate or beat it.
Please collect the following information before completing the Best Price Guarantee Claim Form
PLEASE NOTE: You don't need to make a booking on the competitor website, just show us the comparison
1. Our "Best Price Guarantee" applies to confirmed bookings only. You must provide us with your Agoda Apartments & Hotels ID in order to make a claim.
2. The following conditions must apply:
3. The "Best Price Guarantee" does not apply to unpublished rates, such as:
4. Agoda has the right and discretion to determine the validity of any claim, including but not limited to, determining that it is for the same hotel, room type, dates, and that it meets all Terms, Conditions, and Claims processing requirements.
5. Our "Best Price Guarantee" cannot be combined with other offers or promotions.
6. Agoda reserves the right to amend, revise, supplement, suspend or discontinue the "Best Price Guarantee" at anytime.
Any questions regarding claims should be directed to our Customer Service team.